Refund Policy
Apowersoft - Impact your Digital life
If you determine that our software does not work as expected,
you can return the software within 30 days for a full refund.
Please forward the e-mail confirmation (receipt) to
along with the reason of returning the software.
Apowersoft provides full refund of your payment
in the following cases:
• When you stably encounter an error which is preventing you from using our software properly, and if we are not able to correct the error within an acceptable period of time or are unable to suggest a temporary solution.
Please note that, in this case refund is only given if you provide
detailed information about your error, requested by our support
staff, such as screenshots of error messages, log files, detailed
descriptions of your actions, file samples, etc.
• If you experience hardware incompatibility issues (our
software does not support your hardware, e.g. - capture card
or DVD Drive) that prevents you from using our software properly
and we are unable to eliminate the incompatibility within an
acceptable period of time or suggest a temporary solution.
• If you accidentally bought the software more than once.
• If you purchase Apowersoft Software from a retail
store or other online distributor, please consult the specific
return policy of that establishment. We will not accept returns
on purchases that originated from third parties.
• A stated feature of the registered version fails to
perform in the manner outlined in any written or verbal correspondence,
sales material or advertising by Apowersoft.
We reserve the right to decline refund requests in the
following cases:
• When a user demands a refund immediately after buying
the software, since we provide free trial versions for our users
to test.
• When a user informs us about changing his decision to
buy the software, saying he has uninstalled it and is not going
to use it without giving any particular reasons.
• When reasons which prevent a customer from proper using
of our software are stated clearly on our official site. (for
example, if the customer requests a refund due to the absence
of features which we never claimed to provide and which are not
listed in the feature list for our software).
• When a user demands a refund, CD-ROM can not be refunded if it's been shipped.
Apowersoft 30-day Money Back Guarantee Policy – ©
Apowersoft
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